

COVID-19 test kit ———
The first FDA EUA authorized saliva test
We have teamed up with Infinity BiologiX and Spectrum Solutions to offer saliva testing in your home for the novel coronavirus, SARS-CoV-2, the virus that causes COVID-19.
ABOUT THIS TEST
The physician ordered and reported saliva collection test for COVID-19, which has the same effectiveness as the swab test, is performed under supervision via Zoom video call, eliminating the risk of person-to-person exposure to the virus.
Please note: This is not an antibody test. This test is designed to determine if you currently are infected with COVID-19 and have the potential to infect others.
WHAT THE RESULTS MEAN
| Positive Test Result | Negative Test Result | Inconclusive* Test Result |
---|---|---|---|
Am I infected? | Yes | No | Possibly |
Can I infect others? | Yes | No | Possibly |
Should I consider getting another test if I DON'T have symptoms? | No | No | Yes |
Should I consider getting another test if I DO have symptoms? | No | Yes | Yes |
Am I infected?
If
Positive
Test Result
Yes
If
Negative
Test Result
No
If
Inconclusive*
Test Result
Possibly
Can I infect others?
If
Positive
Test Result
Yes
If
Negative
Test Result
No
If
Inconclusive*
Test Result
Possibly
Should I consider getting another test if I DON'T have symptoms?
If
Positive
Test Result
No
If
Negative
Test Result
No
If
Inconclusive*
Test Result
Yes
Should I consider getting another test if I DO have symptoms?
If
Positive
Test Result
No
If
Negative
Test Result
Yes
If
Inconclusive*
Test Result
Yes
* An inconclusive test result means that the test could not definitively determine whether you are infected with the SARS-CoV-2 virus. Only in 1% of cases are test results inconclusive.
———— HOW IT WORKS
Remotely supervised saliva collection over a Zoom video call.
Prepaid shipping and testing designed to reduce physical contact.
Results 24-48 hours after arrival of your sample at the lab.
ORDER YOUR KIT
Describe your symptoms, risk factors and pertinent health history online. Enter shipping and billing details for your test.
GET YOUR KIT
The kit will be sent to your address via expedited shipping. Open the kit and look for the blue instruction card. Read it carefully. DO NOT OPEN THE TEST TUBE PACKAGE until you are instructed on your Zoom video call)
SHIP THE KIT BACK(USING PROVIDED SHIPPING LABEL)
Your kit includes everything you need to send your sample back via prepaid expedited shipping.
GET YOUR RESULTS
You will get a report of your results (positive, negative, or inconclusive) 24-48 hours after your sample arrives at the lab.
OUR GOAL IS BROAD TESTING
- Physician-ordered test kit shipped to you
- Uses a saliva sample
- Remotely-supervised sample collection (over Zoom video call)
- Expedited shipping to lab
- Results 24-48 hours after arrival at lab
- May be reimbursable by insurance under the Cares Act
FREQUENTLY ASKED QUESTIONS
We've addressed the most common questions about our test below.
For the latest information about COVID-19, please visit the CDC website
- COVID-19 Testing Hours of Operations
- States Available for Testing
- About the Test
- Ordering a test
- Test Results
- Pricing & Insurance
- Shipping & Logistics
- Safety & Privacy
- Using Zoom & Video Call Questions
- Contact Us
COVID-19 Testing Hours of Operations
- What are the hours of operation for the COVID-19 test?
States Available for Testing
- Is the Vault COVID-19 test offered in the state that I reside?
About the Test
- How does the test work?
- Why should I get tested?
- Can I get tested if I don’t have any symptoms of COVID-19?
- Will this test tell me if I have already had COVID-19 and recovered?
- Can I be a “carrier” of the SARS-CoV-2 virus?
- Is this test the “antibody test” I have been hearing about?
- Can I purchase a test for someone else?
- I do not have a US government issued ID, can I still be tested?
- I know Vault as a men’s health company. Can individuals be tested that do not identify as male?
- How accurate is this test for detecting the coronavirus?
- Does Vault Health provide treatment or recommendations for treatment?
- Is this test authorized by the FDA?
- Is the Infinity BiologiX saliva test a PCR test performed in a CLIA certified lab?
- Why does my collection at home need to be supervised by a test supervisor?
- How long do I have to use my kit?
- Do I need to schedule an appointment to give my sample?
- Does this test detect the new variant of the SARS-CoV-2 virus?
Ordering a test
- I want to be tested. What is the process?
- How many tests may I purchase at a time?
- Where do I go to take the test?
- I need test results by a certain date. When should I order my test to ensure I can get results in time?
- Are there remote supervised appointments available for testing that are accessible for individuals who are deaf or visually impaired?
- Can I request an appointment in a language other than English?
- What happens after my remote testing (via Zoom video call)?
- What do I do if I don’t receive the confirmation email that my completed testing kit was received for processing?
- What happens after I have shipped my completed test kit back?
- Can I take this test without video supervision from a test supervisor?
Test Results
- What does it mean if I have a positive test result?
- What does it mean if I have a negative test result?
- How long will it take to get my results?
- How will I receive my test results when they are ready?
- What if I start to feel severe symptoms but I am still awaiting my test results?
- My test came back positive, what should I do now?
- What should I think if I get a positive result but I don’t have symptoms?
- What if my Vault test is positive and I took a different test and it was negative?
- What should I do if I feel sick but my test results were negative?
- What if I have questions about my test result?
- Does Vault Health provide treatment or recommendations for treatment?
- If my test is negative, does this mean I can go back to work/school and stop social distancing?
- How is Vault reporting COVID-19 test results to state and federal governments?
Pricing & Insurance
- How much does the test cost?
- Is the SARS-CoV-2 virus saliva test covered by insurance?
- Can HSA/FSA funds be used for payment on my testing kit?
- When will I receive my receipt that I can submit to insurance?
- Who can I contact for questions regarding the COVID-19 Superbill?
Shipping & Logistics
- There is severe weather or wildfire in my region. Will my shipment be affected?
- I received the test kit materials in the mail, what are my next steps?
- How do I ship my completed sample back for testing?
- My test kit shipment was damaged in the mail?
- I never received my test kit shipment in the mail?
- Is Vault able to ship test kits to a PO Box address?
Safety & Privacy
- Is my medical information safe and protected?
- How is Vault reporting COVID-19 test results to state and federal governments?
Using Zoom & Video Call Questions
- How do I log into the Zoom virtual waiting room once I have received the COVID-19 test?
- I am not able to connect to video conferencing, can I do this test without a remotely supervised testing call?
- I am not able to connect to Zoom video conferencing waiting room?
- I am not able to hear the Vault test supervisor on the Zoom video call?
Contact Us
- Contact Us