Vault and our partners will offer modified hours of operation for the Thanksgiving, Christmas, and New Year’s holidays. You can find details about changes to Zoom supervision hours, shipping and delivery timelines, lab operations, and our medical practice below.

Zoom Supervision Holiday Hours:

To join the Zoom waiting room for sample supervision, please visit covidtest.vaulthealth.com.

Christmas:

Christmas Eve (12/24): 8:00 am - 12:00 pm EST 

Christmas Day (12/25): 8:00 am - 12:00 pm EST

New Year's:

New Year’s Eve (12/31): 8:00 am - 12:00 pm EST

New Year’s Day (1/1): 8:00 am - 12:00 pm EST

UPS Holiday Shipping Schedule:

For more information, please see UPS' 2020 Holiday Schedule 

Christmas:

Christmas Eve (12/24): All pick-ups will be delivered to the lab on Monday 12/28

Christmas Day (12/25): Closed. Pick-ups the following day (Saturday 12/26) will be delivered to the lab on Monday 12/28

New Year's:

New Year’s Eve (12/31): Open until 1:00 pm local time. All pick-ups will be delivered to the lab on Monday 1/4

New Year’s Day (1/1): Closed. Pick-ups the following day (Saturday 1/2) will be delivered to the lab on Monday 1/4

Lab Holiday Operations:

Kits received after the stated cutoff time will not begin processing until the following day. This may may impact time to result.

Christmas:

Christmas Eve (12/24): All kits need to arrive at the lab before 5:00 pm EST

Christmas Day (12/25): All kits need to arrive at the lab before 3:00 pm EST

New Year's:

New Year’s Eve (12/31): All kits need to arrive at the lab before 5:00 pm EST

New Year’s Day (1/1): All kits need to arrive at the lab before 3:00 pm EST

Men's Health Practice Holiday Hours:

Christmas:

Christmas Eve (12/24): 7:00 am - 3:00 pm EST

Christmas Day (12/25): Closed

New Year's:

New Year’s Eve (12/31): 7:00 am - 3:00 pm EST

New Year’s Day (1/1): Closed