Vault and our partners will offer modified hours of operation for the Thanksgiving, Christmas, and New Year’s holidays. You can find details about changes to Zoom supervision hours, shipping and delivery timelines, lab operations, and our medical practice below.
Zoom Supervision Holiday Hours:
To join the Zoom waiting room for sample supervision, please visit covidtest.vaulthealth.com.
Thanksgiving :
Thanksgiving Day (11/26): 8:00 am - 12:00 pm EST
Christmas:
Christmas Eve (12/24): 8:00 am - 12:00 pm EST
Christmas Day (12/25): 8:00 am - 12:00 pm EST
New Year's:
New Year’s Eve (12/31): 8:00 am - 12:00 pm EST
New Year’s Day (1/1): 8:00 am - 12:00 pm EST
UPS Holiday Shipping Schedule:
For more information, please see UPS' 2020 Holiday Schedule
Thanksgiving:
Thanksgiving Eve (11/25): All pick-ups will be delivered to the lab on Friday 11/27
Thanksgiving Day (11/26): Closed. Pick-ups the following day (Friday 11/27) will be delivered to the lab on Saturday 11/28
Christmas:
Christmas Eve (12/24): All pick-ups will be delivered to the lab on Monday 12/28
Christmas Day (12/25): Closed. Pick-ups the following day (Saturday 12/26) will be delivered to the lab on Monday 12/28
New Year's:
New Year’s Eve (12/31): Open until 1:00 pm local time. All pick-ups will be delivered to the lab on Monday 1/4
New Year’s Day (1/1): Closed. Pick-ups the following day (Saturday 1/2) will be delivered to the lab on Monday 1/4
Lab Holiday Operations:
Kits received after the stated cutoff time will not begin processing until the following day. This may may impact time to result.
Thanksgiving :
Thanksgiving Day (11/26): All kits need to arrive at the lab before 3:00 pm EST
Christmas:
Christmas Eve (12/24): All kits need to arrive at the lab before 5:00 pm EST
Christmas Day (12/25): All kits need to arrive at the lab before 3:00 pm EST
New Year's:
New Year’s Eve (12/31): All kits need to arrive at the lab before 5:00 pm EST
New Year’s Day (1/1): All kits need to arrive at the lab before 3:00 pm EST
Men's Health Practice Holiday Hours:
Thanksgiving :
Thanksgiving Day (11/26): Closed
Christmas:
Christmas Eve (12/24): 7:00 am - 3:00 pm EST
Christmas Day (12/25): Closed
New Year's:
New Year’s Eve (12/31): 7:00 am - 3:00 pm EST
New Year’s Day (1/1): Closed