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Contact Us

Our experts are here to help. Get in touch to learn about our comprehensive workforce screening services. Complete the form below or call 215-396-5500, Option 6 to reach a Vault Sales Executive.

For Clients and Vendors

Recovery Monitoring
Clients and Participants
Recovery Monitoring Participant Inquiries

215-396-5500 "Option 1"

Recovery Monitoring Client Inquiries

215-396-5500 "Option 1"

Workforce Screening
Workforce Drug and Alcohol, Occupational Health, and Clinical Testing Services

215-396-5500 “Option 4”

Commercial Driver Medical Examinations and Return to Work Case Management

215-396-5500 “Option 3”

Sales Inquiries

215-396-5500 “Option 6”

Background Screen Inquiries

215-396-5500 “Option 2”

Finance and Procurement Departments

For inquiries regarding billing or invoices, please contact:

Accounts Receivable Department
Accounts Payable Department
Procurement Department
Submitting Documents to Vault
To submit documents related to services performed for a donor:

Commercial Driver Medical Exams

Fax: 215-396-5424

Commercial Driver Medical Exam (Corrections Only)

Fax: 215-396-5418

Clinical Results and Corrections

Fax: 215-396-5616

Chain of Custody and Breath Alcohol Forms

Fax: 215-396-5610

For Candidates

Obtain or Dispute Your Information
Disputing Items from a Report

To obtain a copy of your drug test result or request a split to be tested please email

To obtain a copy of your background report, file a dispute, or file a dispute due to human trafficking please email

For any question regarding our data privacy practices or to exercise any applicable data privacy right please email

If you are unable to contact us by email for any of these requests, please call us at 800.732.3784.

Get More Than a Demo

See how Vault can help you address your workforce screening needs. We’ll evaluate your current processes and create a pilot program geared toward reducing risk, providing better support, and saving time and money.