--- title: Contact Vault description: Get in touch to speak with an expert advisor, client services, finance or operations. --- ![](https://www.vaulthealth.com/hubfs/VaultHealth_June2023/Images/FADV-Solid-1-color-White-RGB.svg) - [Learn More About First Advantage Services](https://fadv.com/?utm_source=Vault_Home_Page&utm_medium=Header_Above_Navigation&utm_campaign=Vault_FA_Header_Q1_2025) - [Read Press Release](https://investors.fadv.com/news-releases/news-release-details/first-advantage-completes-acquisition-sterling-check-22-billion?utm_source=Vault_Home_Page&utm_medium=Header_Above_Navigation&utm_campaign=Vault_FA_Header_Q1_2025) [Skip to main content](https://www.vaulthealth.com/contact#main) - [FOR CANDIDATES](https://www.vaulthealth.com/faqs-employment-screening-job-applicants) - [FOR CLIENTS](https://www.vaulthealth.com/for-clients) [![Vault-AFAC-Blue-Logo](https://www.vaulthealth.com/hubfs/Vault-AFAC-Blue-Logo.svg) ![Logo](https://www.vaulthealth.com/hs-fs/hubfs/VaultHealth_June2023/Images/svgviewer-png-output.png?width=207&height=39&name=svgviewer-png-output.png)](https://www.vaulthealth.com?hsLang=en) - Show submenu for Services Services - [Background Checks](https://www.vaulthealth.com/services/background-checks) - [Drug Screening](https://www.vaulthealth.com/services/drug-screening) - [Health Screening](https://www.vaulthealth.com/services/health-screening) - [Recovery Monitoring](https://www.vaulthealth.com/recovery-monitoring-solutions-for-licensed-professionals) - Show submenu for Industries Industries - [Aviation](https://www.vaulthealth.com/industries/aviation) - [Transportation](https://www.vaulthealth.com/industries/transportation) - [Construction](https://www.vaulthealth.com/industries/construction) - [Healthcare](https://www.vaulthealth.com/industries/healthcare) - [Education](https://www.vaulthealth.com/industries/education) - [Energy & Utilities](https://www.vaulthealth.com/industries/energy-utilities) - [Staffing](https://www.vaulthealth.com/industries/staffing) - [Government](https://www.vaulthealth.com/industries/government) - [Financial & Business Services](https://www.vaulthealth.com/industries/financial-business-services) - [Manufacturing](https://www.vaulthealth.com/industries/manufacturing) - [Retail](https://www.vaulthealth.com/industries/retail) - [Nonprofit](https://www.vaulthealth.com/industries/nonprofit) - Show submenu for Technology Technology - [Client & Candidate Experience Platforms](https://www.vaulthealth.com/technology) - [Integrations](https://www.vaulthealth.com/integrations) - Show submenu for Resources Resources - [Blog](https://www.vaulthealth.com/blog) - [Webinars](https://www.vaulthealth.com/webinars) - [Trainings](https://www.vaulthealth.com/trainings) - [White Papers & Fact Sheets](https://www.vaulthealth.com/resources) - [About](https://www.vaulthealth.com/about) Open main navigation Close main navigation - Show submenu for Services Services - Services - [Background Checks](https://www.vaulthealth.com/services/background-checks) - [Drug Screening](https://www.vaulthealth.com/services/drug-screening) - [Health Screening](https://www.vaulthealth.com/services/health-screening) - [Recovery Monitoring](https://www.vaulthealth.com/recovery-monitoring-solutions-for-licensed-professionals) - Show submenu for Industries Industries - Industries - [Aviation](https://www.vaulthealth.com/industries/aviation) - [Transportation](https://www.vaulthealth.com/industries/transportation) - [Construction](https://www.vaulthealth.com/industries/construction) - [Healthcare](https://www.vaulthealth.com/industries/healthcare) - [Education](https://www.vaulthealth.com/industries/education) - [Energy & Utilities](https://www.vaulthealth.com/industries/energy-utilities) - [Staffing](https://www.vaulthealth.com/industries/staffing) - [Government](https://www.vaulthealth.com/industries/government) - [Financial & Business Services](https://www.vaulthealth.com/industries/financial-business-services) - [Manufacturing](https://www.vaulthealth.com/industries/manufacturing) - [Retail](https://www.vaulthealth.com/industries/retail) - [Nonprofit](https://www.vaulthealth.com/industries/nonprofit) - Show submenu for Technology Technology - Technology - [Client & Candidate Experience Platforms](https://www.vaulthealth.com/technology) - [Integrations](https://www.vaulthealth.com/integrations) - Show submenu for Resources Resources - Resources - [Blog](https://www.vaulthealth.com/blog) - [Webinars](https://www.vaulthealth.com/webinars) - [Trainings](https://www.vaulthealth.com/trainings) - [White Papers & Fact Sheets](https://www.vaulthealth.com/resources) - [About](https://www.vaulthealth.com/about) - [Try Vault](https://www.vaulthealth.com/try) - [FOR CANDIDATES](https://www.vaulthealth.com/faqs-employment-screening-job-applicants) - [FOR CLIENTS](https://www.vaulthealth.com/for-clients) [Try Vault](https://www.vaulthealth.com/try?hsLang=en) # Contact Us Our experts are here to help. Get in touch to learn about our comprehensive workforce screening services. Complete the form below or call [215-396-5500, Option 6](tel:215-396-5500) to reach a Vault Sales Executive. ## For Clients and Vendors ###### Recovery Monitoring Clients and Participants ###### Recovery Monitoring Participant Inquiries [rms@vaulthealth.com](mailto:rms@vaulthealth.com) [215-396-5500 "Option 1"](tel:215-396-5500) --- ###### Recovery Monitoring Client Inquiries [rms@vaulthealth.com](mailto:rms@vaulthealth.com) [215-396-5500 "Option 1"](tel:215-396-5500) ###### Workforce Screening Clients ###### Workforce Drug and Alcohol, Occupational Health, and Clinical Testing Services [acctmgr@vaulthealth.com](mailto:acctmgr@vaulthealth.com) [215-396-5500 “Option 4”](tel:215-396-5500) --- ###### Commercial Driver Medical Examinations and Return to Work Case Management [ohphysicalreview@vaulthealth.com](mailto:ohphysicalreview@vaulthealth.com) [215-396-5500 “Option 3”](tel:215-396-5500) --- ###### Sales Inquiries [sales@vaulthealth.com](mailto:ohphysicalreview@vaulthealth.com) [215-396-5500 “Option 6”](tel:215-396-5500) --- ###### Background Screen Inquiries [Backgrounds@vaulthealth.com](mailto:Backgrounds@vaulthealth.com) [215-396-5500 “Option 2”](tel:215-396-5500) ###### Finance and Procurement Departments For inquiries regarding billing or invoices, please contact: ###### Accounts Receivable Department [AR@vaulthealth.com](mailto:AR@vaulthealth.com) --- ###### Accounts Payable Department [APclerks@vaulthealth.com](mailto:APclerks@vaulthealth.com) --- ###### Procurement Department [Provider@vaulthealth.com](mailto:Provider@vaulthealth.com) --- ###### Submitting Documents to Vault ###### To submit documents related to services performed for a donor: **Commercial Driver Medical Exams** Fax: 215-396-5424 [clinicaldocuments@vaulthealth.com](mailto:clinicaldocuments@vaulthealth.com?subject=CDME%20submission) **Commercial Driver Medical Exam (Corrections Only)** Fax: 215-396-5418 [clinicaldocuments@vaulthealth.com](mailto:clinicaldocuments@vaulthealth.com?subject=CDME%20Correction) **Clinical Results and Corrections** Fax: 215-396-5616 [clinicaldocuments@vaulthealth.com](mailto:clinicaldocuments@vaulthealth.com?subject=Clinical%20Result%20Document%20Submission) **Chain of Custody and Breath Alcohol Forms** Fax: 215-396-5610 [documents@vaulthealth.com](mailto:documents@vaulthealth.com?subject=CoC%20or%20BAT%20Submission) ## For Candidates ###### Obtain or Dispute Your Information ###### Disputing Items from a Report To obtain a copy of your drug test result or request a split to be tested please email [mro@vaulthealth.com](mailto:mro@vaulthealth.com). To obtain a copy of your background report, file a dispute, or file a dispute due to human trafficking please email [backgrounds@vaulthealth.com](mailto:backgrounds@vaulthealth.com). For any question regarding our data privacy practices or to exercise any applicable data privacy right please email [dataprivacy@vaulthealth.com](mailto:dataprivacy@vaulthealth.com). If you are unable to contact us by email for any of these requests, please call us at [800.732.3784](tel:8007323784). ## Get More Than a Demo See how Vault can help you address your workforce screening needs. We’ll evaluate your current processes and create a pilot program geared toward reducing risk, providing better support, and saving time and money. [Try Us](https://www.vaulthealth.com/contact) [![Vault-AFAC-White-Logo-Small](https://www.vaulthealth.com/hubfs/Vault-AFAC-White-Logo-Small.svg)](https://www.vaulthealth.com?hsLang=en) - [Privacy  Notice](https://www.vaulthealth.com/privacy/privacy-notice-home?hsLang=en) - [Terms & Conditions](https://www.vaulthealth.com/terms-of-use?hsLang=en) - [Accessibility](https://www.vaulthealth.com/accessibility?hsLang=en) Vault Workforce ScreeningSM  All rights reserved.   - Services - [Background Checks](https://www.vaulthealth.com/services/background-checks) - [Drug Screening](https://www.vaulthealth.com/services/drug-screening) - [Health Screening](https://www.vaulthealth.com/services/health-screening) - Industries - [Aviation](https://www.vaulthealth.com/industries/aviation) - [Transportation](https://www.vaulthealth.com/industries/transportation) - [Construction](https://www.vaulthealth.com/industries/construction) - [Healthcare](https://www.vaulthealth.com/industries/healthcare) - [Education](https://www.vaulthealth.com/industries/education) - [Energy & Utilities](https://www.vaulthealth.com/industries/energy-utilities) - [Staffing](https://www.vaulthealth.com/industries/staffing) - [Government](https://www.vaulthealth.com/industries/government) - [Financial & Business Services](https://www.vaulthealth.com/industries/financial-business-services) - [Manufacturing](https://www.vaulthealth.com/industries/manufacturing) - [Retail](https://www.vaulthealth.com/industries/retail) - [Nonprofit](https://www.vaulthealth.com/industries/nonprofit) - Technologies - [Integrations](https://www.vaulthealth.com/integrations) - [Our Technology](https://www.vaulthealth.com/technology) - [About](https://www.vaulthealth.com/about) - [Contact](https://www.vaulthealth.com/contact) - [Blog](https://www.vaulthealth.com/blog) - [Resources](https://www.vaulthealth.com/resources)