Warehouse employee transporting pallets

Vault Medical Group Patient Record Request Process

Following the end of Vault’s Covid-19 testing and the end of the public health emergency, Vault is closing our practice.

If you need to order  a rapid at-home test, please go to shop.vaulthealth.com.

Please be aware that on April 26, 2023, as required by law, Vault will transfer your health records to a records custodian for storage (the “Records Custodian”). The Records Custodian, Iron Mountain Inc, will maintain your records in a secure and confidential manner in accordance with applicable federal and state law. Your records will then be destroyed, no less than 7 years after the last date you received services from Vault Medical Group.

After April 26, 2023,  you may submit a request to the Records Custodian via mail, email or fax:

Iron Mountain Release of Information
11333 E. 53rd Ave.
Denver, CO 80239
Phone: 303-373-5764
Fax: 303-576-6874

Please Note: There may be a transition period from the last day you can download your results in the portal to the date on which records will be available at Iron Mountain.

Thank you for the opportunity to serve you, and we wish you the best of health.