Easy-to-use experience platforms that reduce time and effort for both employers and candidates.
Our order management platform makes it easy to find the ideal test site and schedule necessary testing orders. Our Client Success and Account Coordination teams monitor account activity and are available at any time for all service questions or issues, including 24/7 emergency testing coordination.
Record Management
All records are stored securely on the First Request and Vault Result Retrieval System cloud platforms, both of which follow security and privacy best practices in compliance with all applicable laws and testing regulations. We retain date of birth, address, phone number, gender, and email address as input in our proprietary system, alongside test data, physical exam results, and Medical Examiners Certificates (MEC), for seven years.
We make it as easy as possible for candidates to go through the necessary steps to complete their test requirements, reducing candidate dropout rates.
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Candidates can select the location for drug testing and occupational health services that is most convenient to them.
Consent forms for background screening services are delivered, signed, and managed electronically.
Updates on background screening progress and final reporting are sent in an easy-to-understand format, to keep your candidate informed throughout the process.
Automated text & email reminders help ensure your candidates make their appointments on time. And our expert team will reach out directly to follow up on any outstanding issues.
