We are proud to partner with a large roster of reputable companies and institutions across both the public and private sectors, as well as offering our services directly to consumers.
We partner with hundreds of local government agencies and administrators to ensure people in their communities have access to high quality, affordable care through the public health system.
We work with thousands of enterprise partners spanning large businesses, airlines, professional sports leagues and universities, bringing better health outcomes to their employees and student populations.
PHARMA & BIOTECH
We partner with dozens of leading companies, sponsors and CRO’s to facilitate end-to-end management of decentralized, virtual and hybrid clinical trials across a broad array of therapeutic areas.
DIRECT TO CONSUMER
Through our website and other channels, we provide diagnostic testing and specialty telehealth services to millions of consumers directly, on their home screens or in their homes.
Unlocking healthcare solutions for customers and strategic partners
We leverage our remote diagnostics, specialty telehealth capabilities, and technology infrastructure to address a growing number of categories across the healthcare spectrum.
At-home and on-site testing PCR, antigen and rapid tests Logistics management Vaccine administration
Background screening Drug and alcohol testing Virtual collection Recovery monitoring
Program setup Patient recruitment Patient engagement Trial logistics
Men’s tele-healthcare Men’s at-home diagnostics STI testing (launching 2021) Mental health (launching 2021)
Composed of our best-in-class, committed practitioners providing robust coverage, quality, expertise and empathy to patients.
- 1,000+ practitioners, licensed across all 50 states
- Board-certified physicians
- Practitioners are licensed in the states of customers they serve
- Practitioners undergo credentialing reviews to ensure good standing
- Practitioners are regularly trained, coached and evaluated for performance
- Esteemed clinical advisors are also leveraged to develop and launch new service lines
DELIVERING AT SCALE
We are growing fast, but not at the expense of delivering trusted, quality care and support to our patients, providers and partners.
COVID-19 tests completed
Vaccine doses administered
Government & educational contracts
Subjects in active clinical trials
TRUSTED AND LOVED BY PATIENTS
We are proud to have an “Excellent” rating (4.6 out of 5 stars) on TrustPilot. Here’s what some of our patients have to say about their experience with us.
So grateful we used Vault Health for our trip. Really great service, quick shipping, easy to follow instructions and quick results. Made our trip super easy and reduced stress knowing we used Vault Health.
This is the only testing company I use for travel. I have told all my friends and family about it and we've all had great experiences and Vault has always come through on time with our results.
Best testing experience. Fantastic customer service, always available via phone or email, express shipping and testing results. Would get tested with them again anytime. Highly recommended!
Our Vault experience was by far one of the smoothest interactions I've had with a business during COVID. While many companies are using the pandemic as an excuse to lower service quality, Vault did the opposite - their team is incredibly responsive and helpful, their process is super simple, and they exceeded our expectations on turnaround time.
My family and I have used Vault several times and we absolutely love how easy the process is and the awesome customer service! They give you clear, step-by-step instructions and are very accommodating.
Vault was predictable, accurate and very timely. What else do you need? Nothing. Simply the best.
I have had to change my plans a couple of times and these people have gone out of their way to accommodate me. I’ve had nothing but nice, helpful, friendly people. I am so thankful for their kindness and understanding.
The overall experience exceeded expectations. The test kit was received well in advance of the intended testing day. The test itself was quick and explained well over zoom. The turnaround time for results was well in advance of my flight.
The entire process of being vaccinated was handled superbly! The staff, volunteers and nurses did heroic work! Thanks to all!
In the news
We have built a reputation as a leading virtual platform for telemedicine and diagnostics, with over 10 billion earned media impressions and counting.