where better health comes homesm

At Vault, we believe quality healthcare is a human right. Our mission is to make better health outcomes more accessible and affordable for everyone. Our platform makes this possible by bringing remote diagnostics and specialty care to patients in their homes, on their home screens, and within their hometown communities— wherever they choose. We are reimagining the 21st century healthcare experience for patients, practitioners and providers—making the promise of better health more attainable through our end-to-end healthcare platform.
VIRTUAL & IN-PERSON
Multi-modal care
EPISODIC & CHRONIC
Multi-condition treatments
DIRECT & ENTERPRISE
Multi-channel distribution

We are proud to partner with a large roster of reputable companies and institutions across both the public and private sectors, as well as offering our services directly to consumers.

PUBLIC HEALTH
We partner with hundreds of local government agencies and administrators to ensure people in their communities have access to high quality, affordable care through the public health system.
ENTERPRISE
We work with thousands of enterprise partners spanning large businesses, airlines, professional sports leagues and universities, bringing better health outcomes to their employees and student populations.
PHARMA & BIOTECH
We partner with dozens of leading companies, sponsors and CRO’s to facilitate end-to-end management of decentralized, virtual and hybrid clinical trials across a broad array of therapeutic areas.
DIRECT TO CONSUMER
Through our website and other channels, we provide diagnostic testing and specialty telehealth services to millions of consumers directly, on their home screens or in their homes.

Unlocking healthcare solutions for customers and strategic partners

Partner logo General Motors
Partner logo NBA
Partner logo 3M
Partner logo JetBlue
Partner logo Booz Allen Hamilton
Partner logo UPS
Partner logo California Department of Justice
Partner logo Department of Health
Partner logo New Jersey State
Partner logo Wyoming Department of Health
Partner logo Ohio State Buckeyes
Partner logo Penn Sate

Our Services

We leverage our remote diagnostics, specialty telehealth capabilities, and technology infrastructure to address a growing number of categories across the healthcare spectrum.
COVID-19  Solutions
COVID-19 Solutions
At-home and on-site testing PCR, antigen and rapid tests Logistics management Vaccine administration
Occupational Health
Occupational Health
Background screening Drug and alcohol testing Virtual collection Recovery monitoring
Clinical Trials
Clinical Trials
Program setup Patient recruitment Patient engagement Trial logistics
Specialty Care
Specialty Care
Men’s tele-healthcare Men’s at-home diagnostics STI testing (launching 2021) Mental health (launching 2021)

Medical Expertise

Composed of our best-in-class, committed practitioners providing robust coverage, quality, expertise and empathy to patients.
  • 1,000+ practitioners, licensed across all 50 states
  • Board-certified physicians
  • Practitioners are licensed in the states of customers they serve
  • Practitioners undergo credentialing reviews to ensure good standing
  • Practitioners are regularly trained, coached and evaluated for performance
  • Esteemed clinical advisors are also leveraged to develop and launch new service lines

DELIVERING AT SCALE

We are growing fast, but not at the expense of delivering trusted, quality care and support to our patients, providers and partners.
25,000+
Telehealth consultations/day
7,000,000+
COVID-19 tests completed
350,000+
Vaccine doses administered
650+
Government & educational contracts
3,000+
Enterprise customers
10,000+
Subjects in active clinical trials

TRUSTED AND LOVED BY PATIENTS

We are proud to have an “Excellent” rating (4.6 out of 5 stars) on TrustPilot. Here’s what some of our patients have to say about their experience with us.
So grateful we used Vault Health for our trip. Really great service, quick shipping, easy to follow instructions and quick results. Made our trip super easy and reduced stress knowing we used Vault Health.
Sandra
This is the only testing company I use for travel. I have told all my friends and family about it and we've all had great experiences and Vault has always come through on time with our results.
Crystal
Best testing experience. Fantastic customer service, always available via phone or email, express shipping and testing results. Would get tested with them again anytime. Highly recommended!
Maribel
Our Vault experience was by far one of the smoothest interactions I've had with a business during COVID. While many companies are using the pandemic as an excuse to lower service quality, Vault did the opposite - their team is incredibly responsive and helpful, their process is super simple, and they exceeded our expectations on turnaround time.
Jonathan
My family and I have used Vault several times and we absolutely love how easy the process is and the awesome customer service! They give you clear, step-by-step instructions and are very accommodating.
Melody
Vault was predictable, accurate and very timely. What else do you need? Nothing. Simply the best.
David
I have had to change my plans a couple of times and these people have gone out of their way to accommodate me. I’ve had nothing but nice, helpful, friendly people. I am so thankful for their kindness and understanding.
Nancy
The overall experience exceeded expectations. The test kit was received well in advance of the intended testing day. The test itself was quick and explained well over zoom. The turnaround time for results was well in advance of my flight.
Robert
The entire process of being vaccinated was handled superbly! The staff, volunteers and nurses did heroic work! Thanks to all!
Sue

In the news

We have built a reputation as a leading virtual platform for telemedicine and diagnostics, with over 10 billion earned media impressions and counting.
News logo Forbes
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