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Meet the Team - Donna Gilbert

June 15, 2022

In this week's Meet the Team installment, we'll meet Donna Gilbert, one of Vault's expert Sales Executives.  We sat down with Donna and learned more about how she ended up at Vault, her best advice for managing a screening program, and a little about her extremely adventurous hobbies!

Hi Donna, thanks for taking the time to chat with us. Can you tell us about how you ended up at Vault? 

I believe I was destined to join Vault! I had been with another CRA for 14 years and had been quite happy, however, after many changes within the company I had become dissatisfied. I was contacted by a recruiter and had interviewed with several companies, but I got the best “vibe” about Vault – so I made the change.

How do you feel about the company?

I love the culture! Everyone is very supportive, and you really do feel that – despite the fact that we all work remotely. I am still pretty new to the company, but I felt like I had an extended family on day one! I also love the service that we provide for our clients. Every client receives the ultimate in support. When you have a great culture, this becomes effortless. 

What is your best advice for someone managing an employment screening program?

Evaluate yearly, to ensure that your program is still meeting your needs. Also, know what you are getting – not all CRAs conduct criminal searches the same. If you are relying solely on a National Criminal search, you may be missing critical information.

What is your leadership philosophy?

I want to help people grow. When you encourage and empower others to use their voice, great positive change can happen. If you can help others achieve their goals, you’ll grow as well. It’s a win for everyone.

Has remote work changed your working experience?

I’ve worked remotely since 2004, but throughout many of the years, I felt somewhat disengaged and disconnected. Since joining Vault in January of this year, I have felt more connected than I have in a very long time.

Ok, we’ve talked a lot about work. What do you like to do outside of work?

I have always been something of a “thrill seeker”. My husband and I have summited 14 “fourteeners” in Colorado (these are the peaks above 14,000 feet). One of my most adventurous trips was to Alaska, where we did a sled-dog run on a glacier and got to transport the sled-dog puppies by helicopter to the camp. Whether it's hot air balloons, zip lining, para sailing or scuba diving, if there is a chance of great bodily harm, I’m in!